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Diagnostics Technical Support Representative at Zoetis - ApplyBlast

Diagnostics Technical Support Representative

Zoetis

2 months ago

3.9 on Glassdoor

Remote

Full Time

Medior

1 applicant

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About this role

The Diagnostics Technical Support Representative provides technical assistance for point‑of‑care blood analyzers in veterinary settings, handling connectivity, configuration, and integration issues for end users, field representatives, and distribution partners. The role involves responding to support requests via phone and email, documenting calls, and coordinating with various internal teams to resolve problems and support product performance.

Responsibilities

Provide technical support for diagnostic connectivity
Troubleshoot and resolve veterinary information system issues
Coordinate product returns and escalation processes

Skills

Qualifications

Associate's degree in Computer EngineeringAssociate's degree in Software EngineeringCertified Veterinary Technician

About Zoetis

zoetisus.com

Headquarters

Parsippany, New Jersey, United States

Company Size

10001+ employees

Founded

2013

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Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.