veson
The Service Desk Operator provides first‑line technical support for Veson Nautical's commercial maritime shipping software, assisting clients via phone, email, and web sessions. The role involves troubleshooting hardware, software, and network issues, processing support tickets, and escalating complex problems while maintaining clear communication with users.
Headquarters
Boston, Massachusetts, United States
Company Size
201-500 employees
Founded
2003
Veson Nautical delivers software and data solutions for the maritime shipping industry, offering a commercial freight management platform that helps stakeholders optimize commercial workflows and make better decisions. Their cloud-enabled platform centralizes voyage planning and execution, freight and voyage estimation, chartering and contract workflows, and analytics, with integrations into operations, trading, and finance systems. Used by shipowners, operators, charterers, and brokers worldwide, Veson’s tools automate manual processes, increase pricing and operational visibility, and enable more data-driven commercial strategies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for veson.
veson didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role
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