Dialer Monitor Specialist
SoFi(12 days ago)
About this role
A Dialer Monitor at SoFi is a member of the Contact Center Center of Excellence (CCoE) focused on supporting outbound dialer operations and ensuring overall dialer performance and campaign effectiveness. The role sits within SoFi’s financial services and national bank environment and contributes to operational control and improvement initiatives. It reports to the Senior Dialer Administrator and supports business control programs across the organization.
Required Skills
- Dialer
- Campaign Management
- Dialer Metrics
- Real-Time Monitoring
- Telephony
- Regulatory Compliance
- Reporting
- Data Analysis
- Communication
- Problem Solving
+2 more
About SoFi
sofi.comWelcome is a digital design and engineering studio that builds websites, web apps, and branded online experiences for startups and enterprises. They combine user‑centered UX/UI design, front‑end and back‑end engineering, and performance and accessibility optimization to deliver polished, responsive products. Services include product strategy, visual design, development, and ongoing support or optimization. Clients pick Welcome for fast iteration, clean typography and layouts, and developer‑friendly, measurable outcomes.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at SoFi
Similar Jobs
Product Manager - AI & Dialer
OU Education Services(27 days ago)
Data Dialer VoIP Specialist
Translation Empire(10 months ago)
Operations System Administrator
Prosper(27 days ago)
Vice President, Call Center
Renuity Home(2 months ago)
Staff Fullstack Engineer, Dialer
Nooks(2 months ago)
Senior Fullstack Engineer, Dialer
Nooks(2 months ago)