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Digital Adoption & Change Management Manager at Manulife - ApplyBlast

Digital Adoption & Change Management Manager

Manulife

9 months ago

3.9 on Glassdoor

Singapore

Hybrid

Full Time

Medior

0 applicants

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About this role

The Digital Adoption & Change Management Manager advances the adoption of digital tools and processes across the contact center to support the organization’s digital transformation and improve customer experience. The role partners with cross-functional teams to align digital initiatives with business strategy and to demonstrate value through measurement and reporting.

Skills

Qualifications

Bachelor's Degree in Business Administration, Information Technology, Data Analysis, Change Management, or Related Field

About Manulife

manulife.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

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Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.