Digital Analist Conversational AI

Reverso

1 month ago

Hybrid

Full Time

Senior

0 applicants

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About this role

PostNL is seeking a Digital Analyst specialized in Conversational AI to analyze large datasets, optimize chatbot and Knowledge Management System performance, and provide actionable insights to enhance customer interactions. This role involves technical collaboration, data visualization, and stakeholder communication to improve AI-driven customer experiences.

Skills

Qualifications

HBO/WO level education in Marketing Intelligence, Data Analytics, Computer Science

About Reverso

reverso.net

Reverso is a language-technology company that provides online translation and contextual language tools. Its products combine neural machine translation with bilingual examples from real-world corpora (Reverso Context), plus dictionaries, conjugation, pronunciation, and grammar/spell checking. Reverso offers web, mobile apps, browser extensions and APIs to help individuals, learners and professionals produce more accurate, natural multilingual text. The platform is commonly used for translation, localization support and language learning.