Digital Client Success Associate

Maven Clinic(1 month ago)

HybridFull TimeMedior$72,000 - $90,000Client Success

About this role

The Client Success Associate supports Maven’s Direct-to-Employer segment, focusing on small and medium business clients and contributing to program design across implementation, enrollment, and reporting. This is an early-career, high-visibility role on the Client Success team at a fast-growing telehealth company. The position is US-based in several specified metropolitan areas, follows a flexible hybrid model, and requires active US work authorization.

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Required Skills

Account Management
Content Creation
Product Knowledge
Process Improvement
Playbooks
Salesforce
Cross-Functional Coordination
Reporting
Client Meetings
Marketing Support

+6 more

About Maven Clinic

mavenclinic.com

Maven Clinic is a virtual-first women’s and family health company that partners with employers to deliver comprehensive reproductive and family care as an employee benefit. It helps companies retain diverse talent, improve health outcomes, and reduce maternity and fertility costs by supporting every path to parenthood—pregnancy, fertility and egg freezing, adoption, surrogacy, infant care, breastmilk shipping, and manager training. Maven combines clinical specialists, care navigation, and benefits integration to provide coordinated telehealth and support across the family-building journey. Employers adopt Maven to boost retention, employee wellbeing, and manage related healthcare spend.