Digital Consultant, FSM
Zaelab
About this role
The Digital Consultant, FSM role focuses on delivering Field Service Management and CRM solutions using platforms like ServiceNow and Salesforce. The role involves leading implementation projects, solution design, collaboration with technical teams, and guiding clients through deployment and adoption. It emphasizes functional consulting, digital workflows, and best practices in field service operations.
Skills
Qualifications
About Zaelab
zaelab.comZaelab is a customer-experience-led technology partner that modernizes B2B engagement through AI-driven workflows that connect sales, service, and operations for faster, smarter enterprise growth. The company offers Digital Advisory, Platform Implementation, and Managed Services, with deep Expertise in Experiences and B2B Commerce. Zaelab’s AI-powered workflows aim to deliver end-to-end automation across front-, middle-, and back-office processes. The firm has collaborated with partners like ServiceNow Ecosystem Ventures to accelerate AI-enabled, connected customer experiences.
Recent company news
PR NewswireZaelab Announces Executive Appointments to Accelerate ServiceNow CX/CRM and B2B Customer Experience Transformation
Jan 12, 2026
PR NewswireZaelab and TMG Merge to Create Leading Independent Company for AI-Ready B2B Enterprise Transformation
Jun 4, 2025
PYMNTS.comZaelab Acquires Trellis to Bolster B2B eCommerce Offerings
Nov 4, 2024
Pulse 2.0Zaelab: Strategic Investment Raised From ServiceNow
Nov 5, 2025
Yahoo FinanceZaelab Receives Strategic Investment From ServiceNow to Accelerate CRM-Driven Enterprise Modernization
Oct 29, 2025
About Zaelab
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Zaelab.
Salary
$98k – $131k
per year
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