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Digital Consumer Support Representative at Flash - ApplyBlast

Digital Consumer Support Representative

Flash

2 months ago

4.1 on Glassdoor

Santo Domingo, Dominican Republic, Dominican Republic

Hybrid

Full Time

Junior

0 applicants

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About this role

Flash is seeking a bilingual Digital Consumer Support Representative to provide phone, email, and chat assistance to customers in Santo Domingo, working a hybrid schedule with in‑office days Thursday and Monday. The role involves troubleshooting issues, meeting service level agreements, and maintaining accurate records while delivering empathetic, high‑quality support.

Responsibilities

Respond to customer inquiries via phone, email, and chat
Troubleshoot and resolve complex customer issues
Document interactions and maintain accurate customer records

Skills

About Flash

flashparking.com

Headquarters

Austin, Texas, United States

Company Size

501-1000 employees

Founded

2011

View Profile

FlashParking is a parking technology company that provides a cloud-native platform combining smart software and future-ready hardware to manage parking operations. Their solutions include mobile payments, automated access and enforcement (including license-plate recognition), reservations, and revenue/occupancy analytics, with integrations and APIs for partners. FlashParking serves parking operators, commercial property owners, airports, campuses, and municipalities to increase revenue, simplify operations, and improve the driver experience.