SumUp
The Customer Support Agent on SumUp's Consumer team will handle email and chat inquiries from consumers, providing fast, empathetic, and accurate assistance while troubleshooting issues and contributing to process improvements. As a founding member of a new team, the role involves shaping support processes and collaborating with cross‑functional teams to enhance the consumer experience.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2012
SumUp is a global financial‑technology company that provides simple, affordable payment solutions for small businesses, including card readers, point‑of‑sale systems and online payment tools. Millions of merchants use SumUp’s hardware, mobile app and web platform to accept in‑person and remote payments, track sales and manage day‑to‑day operations. The company emphasizes ease of use, transparent pricing and broad international availability, backed by customer support and integrations to help merchants grow.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SumUp.
SumUp didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role
SumUp Weighs Stock Market Listing That Could Value Firm at $15 Billion
Sep 15, 2025