Digital Customer Engagement Manager (dCEM)
CA.gov
About this role
The digital Customer Engagement Manager (dCEM) is responsible for end to end customer engagement and delivery of contractual agreement and services for SAP Cloud Customers, mainly focusing on SAP S/4HANA private cloud edition. The role involves managing the customer lifecycle, maintaining customer satisfaction, and collaborating with internal teams to ensure successful service delivery.
Skills
About CA.gov
ca.govCA.gov is the official online portal for the State of California, maintained by the State of California. It centralizes access to state services, departments, forms, news, and emergency/statewide alerts through a searchable website with multilingual support. The portal links users to licensing, benefits, permits, and agency resources, plus public notices and translations in several languages. Its purpose is to make government information and transactions easier to find and use for residents, businesses, and visitors.
Recent company news
California Secretary of State (.gov)bizfile
Dec 22, 2025
California State Portal | CA.govNewsom launches website tracking Trump’s top 10 criminal cronies as new data shows California crime continues to drop
Dec 16, 2025
California State Portal | CA.govGovernor Newsom signs SB 53, advancing California’s world-leading artificial intelligence industry
Sep 29, 2025
Legislative Analyst’s Office (.gov)2025 Update: Tech Company Stock Pay Accounts for One-Quarter of Withholding Growth So Far in 2025-26
Dec 3, 2025
California State Portal | CA.govGovernor Newsom launches UK climate partnership, welcomes nearly $1 billion Octopus Energy clean tech commitment
3 weeks ago
About CA.gov
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for CA.gov.
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