Digital Customer Success Manager
LogRocket(5 days ago)
About this role
LogRocket is a software company focused on providing complete visibility into user experiences on web apps through session replays, logs, errors, and network insights. They aim to improve society's interaction with software by building high-quality tools and fostering a diverse, inclusive environment. The company has a strong backing and a mission driven by continuous growth and technological excellence.
Required Skills
- Customer Success
- CRM
- Product Knowledge
- Communication
- Relationship Management
About LogRocket
logrocket.comLogRocket is a frontend observability platform that records user sessions (session replay) and captures console logs, network requests, errors, and performance metrics so teams can reproduce and diagnose issues. It combines product analytics, error tracking, and logging to give developers and product teams real-user context for bugs and UX problems. LogRocket integrates with common developer and issue-tracking tools to tie replays to workflows and help prioritize fixes. Teams use it to accelerate debugging, improve user experience, and make data-driven product decisions.
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