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Digital Customer Success Manager at Seesaw - ApplyBlast

Digital Customer Success Manager

Seesaw

4 days ago

3.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Digital Customer Success Manager supports school, Multi-Academy Trust, and district customers across the UK, focusing on customer engagement, retention, and growth. This role involves managing a high-volume portfolio, driving product adoption, and ensuring timely communication to help schools realize the value of Seesaw. The position requires strong communication, organization, and problem-solving skills in a fast-paced environment.

Responsibilities

Manage high-volume customer portfolio through proactive outreach and relationship building
Drive product adoption and achieve renewal targets for school and district customers
Maintain accurate customer records and manage communications in Salesforce and Planhat

Skills

About Seesaw

seesaw.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2015

View Profile

Seesaw is an elementary Learning Experience Platform (LMS) with over 25 million users, designed to support teaching, learning, and family engagement for PreK through 6th grade. It provides tools for digital assignments, student portfolios, AI-enhanced instruction, standards-based reporting, and supplemental curriculum across subjects like literacy, computer science, and English language development. Seesaw connects teachers, students, families, and administrators in a single platform to improve student outcomes and school culture.