Digital Cx Lead (IBU DD&T)

This role serves as the Area-level lead for Digital Customer Experience enablement within Takeda's Innovation Capability Center in Bengaluru. The position involves managing and developing Digital CX Leads, driving the adoption of CRM and MarTech platforms across multiple markets, and ensuring global solutions are effectively deployed locally. The incumbent acts as a bridge between local execution teams and global digital transformation strategies to optimize customer engagement capabilities.