BioLife Plasma Services
The Digital CX Lead enables the successful adoption and optimization of customer engagement and content capabilities within the Canada LOC, leveraging deep MarTech expertise to drive omnichannel engagement and value realization. This role serves as a business partner across Commercial, Medical, and Marketing teams to ensure global digital capabilities are effectively deployed and continuously improved to support customer engagement objectives. The position focuses on capability enablement, best-practice sharing, and identifying opportunities to enhance business outcomes through data-driven and AI-enabled approaches.
Headquarters
Bannockburn, Illinois, United States
Company Size
5001-10000 employees
BioLife Plasma Services operates a network of plasma collection centers that collect donated human plasma used to manufacture life‑saving plasma‑derived therapies. The company focuses on donor safety and convenience, offering screening, regulated collection procedures, appointment scheduling, and compensation/rewards to encourage repeat donations. BioLife partners with biopharmaceutical manufacturers and maintains rigorous quality and regulatory standards to supply plasma for treatments such as immune deficiencies, bleeding disorders, and other therapeutic uses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BioLife Plasma Services.
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