Digital E-Commerce & Content Manager

The Digital E-Commerce & Content Manager leads the day-to-day management, optimization, and performance of Jollibee North America's digital commerce channels, including online ordering, catering, kiosks, e-commerce, third-party delivery, and local discovery platforms. They own digital content, menu and product merchandising, and the end-to-end ordering experience to drive guest acquisition, conversion, digital sales growth, and a seamless omnichannel customer experience. The role involves partnering with Marketing, Operations, Digital Technology, and agency partners to execute initiatives, optimize channel performance, and ensure brand consistency across all digital touchpoints.