ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Digital Insights and Analytics Senior Manager at Abbott Laboratories - ApplyBlast

Digital Insights and Analytics Senior Manager

Abbott Laboratories

4 months ago

3.7 on Glassdoor

Abbott Park, Illinois, United States

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Senior Manager, Digital Insights and Analytics leads the evolution of the enterprise Customer Experience Index and scales Voice of Customer capabilities to drive customer-centered improvements. This strategic role integrates advanced analytics and AI to personalize experiences, operationalize closed-loop feedback programs, and influence cross-functional decision-making to enhance engagement and business outcomes.

Responsibilities

Own and evolve the enterprise Customer Experience Index methodology
Design and operationalize a closed-loop Voice of Customer program
Integrate voice insights into decision-making across marketing and product teams
Apply predictive modeling to anticipate customer needs and personalize experiences
Partner cross-functionally to measure the impact of experience enhancements

Skills

Qualifications

Bachelor's degree in MarketingBachelor's in Business AnalyticsMBAMaster's degree

About Abbott Laboratories

abbott.com

Innovative medical devices and health care solutions for cardiovascular health, diabetes management, diagnostic testing, nutrition, chronic pain and more.