peopledrivencu
The Digital Operations Analyst supports the implementation, operation, and optimization of AI-enabled member interaction systems and related technologies at People Driven Credit Union. The role involves analyzing system performance, evaluating operational data, and translating insights to improve efficiency, accuracy, and service delivery. It also includes resolving escalated member account issues and maintaining system documentation and knowledge bases.
Headquarters
Southfield, Michigan, United States
Company Size
51-200 employees
Founded
1928
People Driven Credit Union (PDCU) is a Michigan-based financial institution founded in 1928, offering a wide range of personal and business financial services. Its products include checking and savings accounts, money market accounts, certificates of deposit, and loans for vehicles, homes, and personal needs. PDCU is a member-owned cooperative committed to providing competitive rates, digital banking tools, and personalized financial support to its members throughout Michigan.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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18% below the average for this role
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