Member Experience Strategist

Tinker Federal Credit Union

22 days ago

Oklahoma City, OK

Onsite

Full Time

Senior

0 applicants

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About this role

A Member Experience Strategist at Tinker Federal Credit Union will focus on defining, analyzing, and improving member and employee journeys across various channels, translating insights into system and process requirements, and working closely with departments to enhance the overall experience.

Skills

Qualifications

Bachelor’s Degree in Marketing, Psychology, Sociology, Business, or related field8 Years of Experience in Digital Experience, Service Design, or Product Management

About Tinker Federal Credit Union

tinkerfcu.org

Tinker Federal Credit Union (TFCU) is a member-owned financial cooperative serving Oklahoma and Texas, described as one of the nation’s leading credit unions. It offers consumer banking services including checking and savings, mobile banking, competitive auto and home loans, and other lending and deposit products. TFCU emphasizes helping members achieve their financial goals through competitive rates, local branch service, and digital tools. Its mission is “Helping Our Members Achieve Their Goals and Realize Their Dreams.”