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Digital Program Manager at Jobgether - ApplyBlast

Digital Program Manager

Jobgether

1 day ago

Remote

Full Time

Manager

0 applicants

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About this role

The Digital Program Manager is responsible for owning and optimizing the end-to-end digital customer journey, from onboarding to expansion readiness, by designing and implementing automated workflows and AI-driven customer experiences. This role involves collaborating with cross-functional teams to identify friction points, improve operational efficiency, and drive key business outcomes like Net Revenue Retention and product adoption. The position requires expertise in customer success operations, automation tools, and AI implementation to enhance customer engagement and service delivery.

Responsibilities

Design and optimize automated digital customer journeys and lifecycle programs
Lead Agentic AI implementation and establish AI governance guidelines
Manage cross-functional programs from discovery through continuous improvement

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.