Nymbus
The Digital Support Specialist provides front-line customer support for consumer and business banking clients through a high-volume contact center environment. This role handles inbound communications, resolves account servicing requests, and ensures compliance with banking policies and regulatory guidelines. The position requires strong decision-making skills and schedule flexibility to support a 7-day-a-week operation.
Headquarters
Jacksonville, Florida, United States
Company Size
201-500 employees
Founded
2015
Nymbus is a financial technology company that provides cloud-based banking solutions for banks and credit unions. Its platform helps financial institutions launch digital banking products, core banking services, and customer engagement tools to modernize operations and improve member or customer experiences. Nymbus operates in the fintech and banking software industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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