AssuranceAmerica

Direct Customer Care Agent I

AssuranceAmerica(23 days ago)

McAllen, TXOnsiteFull TimeJunior$47,810 - $64,694 (estimated)Customer Service
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About this role

An entry-level Direct Customer Care Agent I at AssuranceAmerica is part of a team supporting a leader in the non-standard auto insurance market. The role is suited to someone with moderate technical competence and a ‘‘roll up your sleeves’’ attitude, offering growth in a small-company, entrepreneurial environment.

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Required Skills

  • Customer Service
  • Call Handling
  • Retention Calls
  • Policy Management
  • PC Skills
  • Bilingual Spanish
  • Compliance
  • Teamwork
  • Decision Making
  • Time Management

Qualifications

  • High School Diploma or Equivalent
  • Post-Secondary Education Preferred

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