Director, Adoption Strategy

The Director, Adoption Strategy leads the evolution and scaling of Ironclad’s Adoption Strategy function across the customer lifecycle, connecting pre-sales and post-sales professional services into a cohesive customer journey. This cross-functional leadership role involves setting team direction, establishing quality standards, and providing executive oversight for complex customer engagements. The position serves as a trusted partner to leaders across Sales, Product, Customer Success, and other teams to ensure customers realize lasting value from Ironclad.