HealthEquity
The Director, Automation Operations leads the Automated Operations capability within Member Services, overseeing the health, performance, and continuous improvement of AI-powered support experiences and low/no-code automation solutions. This role partners with cross-functional teams to optimize member experience, enhance team member productivity, and build scalable automation capabilities. The position involves establishing operational governance, mentoring team members, and driving innovation in support operations.
Headquarters
Draper, Utah, United States
Company Size
1001-5000 employees
Founded
2002
HealthEquity offers more than an industry-leading Health Savings Account (HSA). Browse all benefits solutions for employers, financial advisors, and brokers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HealthEquity.