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Director, Automation Operations at Jobgether - ApplyBlast

Director, Automation Operations

Jobgether

8 days ago

Remote

Full Time

Director

0 applicants

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About this role

The Director, Automation Operations oversees the performance and evolution of automated support capabilities, ensuring they meet operational standards while delivering meaningful improvements for members and internal teams. This role involves driving continuous improvement, leading automation development, and establishing operational governance for AI agents and automated workflows. The position requires strong leadership in customer support operations, hands-on knowledge of AI-enabled service delivery, and the ability to translate complex business requirements into practical technical solutions.

Responsibilities

Oversee AI support performance and drive continuous improvement for automated workflows
Lead automation development and establish operational governance for Member Services solutions
Translate business needs into technical solutions and influence strategic roadmaps

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.