Director, Business Systems

Amwell(5 days ago)

RemoteFull TimeDirector$178,000 - $189,000Business Systems

About this role

The Director, Business Systems at Amwell leads the enterprise technology ecosystem with Salesforce as the central hub for business data, integrations, and governance. The role drives cross-functional alignment, platform roadmap and vendor management to enable scalable, secure, and compliant CRM and customer success solutions. This is a hands-on leadership role focused on leveraging CRM, data cloud, and automation to support business growth and operational efficiency.

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Required Skills

Salesforce
Data Cloud
Agentforce
Gainsight
Experience Cloud
Apex
Flow
Lightning Components
Visualforce
MuleSoft

+7 more

Qualifications

Bachelor’s Degree
Salesforce Architect
Certified ScrumMaster
ITIL
CISSP
CISM

About Amwell

amwell.com

Amwell is a telehealth technology company that provides a secure, HIPAA‑compliant virtual care platform enabling payers, providers, employers and health systems to deliver care remotely. Its platform supports on‑demand and scheduled video visits, behavioral and specialty care, chronic disease management, remote patient monitoring, digital front‑door tools, clinician workflows and analytics. Amwell also offers integration, implementation and operational services to help partners scale telehealth programs across networks and populations. Customers rely on Amwell for enterprise‑grade security, interoperability and a partner‑led approach to expanding access, reducing costs and improving care delivery.