NOC Specialist
Amwell
About this role
An Overnight Support Specialist at Amwell is an overnight member of the Customer Support and Operations team who helps ensure continuous, high-quality patient and provider experiences on the company’s telehealth platform. The role operates in a virtual-first environment and supports Amwell’s mission to expand access to convenient, affordable digital healthcare.
Skills
About Amwell
amwell.comAmwell is a telehealth technology company that provides a secure, HIPAA‑compliant virtual care platform enabling payers, providers, employers and health systems to deliver care remotely. Its platform supports on‑demand and scheduled video visits, behavioral and specialty care, chronic disease management, remote patient monitoring, digital front‑door tools, clinician workflows and analytics. Amwell also offers integration, implementation and operational services to help partners scale telehealth programs across networks and populations. Customers rely on Amwell for enterprise‑grade security, interoperability and a partner‑led approach to expanding access, reducing costs and improving care delivery.
Recent company news
Amwell expects lower revenue in 2026
3 weeks ago
HIMS vs. AMWL: Which Telehealth Stock Is the Better Investment Now?
2 weeks ago
Amwell finance chief Mark Hirschhorn set for TD Cowen fireside chat
2 weeks ago
Amwell adapts to market cost cutting, beats revenue projections in Q2
Aug 7, 2025
Amwell mulls divestitures
Nov 5, 2025
About Amwell
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Amwell.
Salary
$40k – $48k
per year
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