AT&T
The Director - Call Center General Manager leads a large consumer call center (500–1,000 employees), accountable for overall operational performance, employee culture, and alignment with organizational goals. The role combines strategic direction with hands-on management, including union engagement, stakeholder partnership, and customer experience ownership.
AT&T is a leading telecommunications provider offering wireless service and home internet (AT&T Fiber). The site features promotions on smartphones and unlimited data plans, with 24/7 support and tools to pay bills and manage accounts online.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AT&T.
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