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Director, Client Support at WellSky - ApplyBlast

Director, Client Support

WellSky

2 months ago

3.3 on Glassdoor

Overland Park, Kansas, United States

Onsite

Full Time

Director

0 applicants

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About this role

The Director, Client Support provides strategic leadership to the client support organization, focusing on innovation, cross-functional collaboration, and delivering a seamless client experience aligned with business goals. This role involves defining the support vision, driving initiatives to improve satisfaction and efficiency, and mentoring future leaders. The position requires partnering with senior leadership and internal stakeholders to influence decisions and support scalable growth.

Responsibilities

Define and execute vision and strategy for client support organization
Drive strategic initiatives to improve client satisfaction and operational efficiency
Lead and mentor managers to develop next generation of client support leaders

Skills

About WellSky

wellsky.com

Headquarters

Overland Park, Kansas, United States

Company Size

1001-5000 employees

Founded

1980

View Profile

WellSky is a healthcare technology company that develops AI-powered software solutions, analytics, and services to create a more effective, inclusive, and sustainable healthcare system. The company serves providers, payers, patients, and life sciences organizations with solutions spanning home and post-acute care, care management, connected care networks, and predictive analytics. WellSky's platform enables coordination across healthcare and community-based organizations to support whole person care.