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Director, Consumer Experience at Plexus Worldwide - ApplyBlast

Director, Consumer Experience

Plexus Worldwide

18 days ago

3.6 on Glassdoor

Scottsdale, Arizona, United States

Onsite

Full Time

Director

0 applicants

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About this role

The Director, Consumer Experience leads the development and execution of Plexus' Consumer Experience function, focusing on enhancing how consumers discover, purchase, and engage with the company's products. This role translates consumer insights and behavioral data into measurable improvements in acquisition, retention, and loyalty. The position involves building a new team, establishing governance, and driving cross-functional initiatives to optimize the end-to-end consumer journey.

Responsibilities

Build and lead the Consumer Experience function with executive visibility
Map and improve end-to-end consumer journeys across discovery and purchase
Establish Voice of Customer programs and dashboards to drive actionable insights

Skills

About Plexus Worldwide

plexusworldwide.com

Headquarters

Scottsdale, Arizona, United States

Company Size

201-500 employees

Founded

2008

View Profile

Plexus Worldwide is a health and wellness company founded on gut health and microbiome science. It sells a range of "clean" wellness products and supplements — including probiotics, weight‑management formulas, nutritional supplements, and skincare — aimed at supporting digestion, weight loss, and overall wellness. Plexus distributes its products primarily through a direct‑selling network of independent ambassadors across multiple countries. The brand emphasizes science‑forward ingredients and research into the microbiome as the foundation of its product line.