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© All Rights Reserved. ApplyBlast.com
Community Assisted & Supported Living,
The Director of Contact Center Operations leads remote and multi-site frontline teams to oversee inbound and outbound call handling, staffing coverage, and service delivery. This role involves designing and implementing a scalable enterprise-wide operating model, standardizing processes, and optimizing contact center technology and workforce management. The position requires strong analytical skills to define performance metrics, drive continuous improvement, and implement AI and automation tools to enhance responsiveness and reduce manual work.
Headquarters
Sarasota, Florida, United States
Our Mission "Our mission is to provide safe, affordable, and permanent supportive housing for adults with developmental differences and mental health diagnosis.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Community Assisted & Supported Living,.
Community Assisted & Supported Living, didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role