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© All Rights Reserved. ApplyBlast.com
GT Independence
The Director, Call Center Operations oversees inbound and outbound call handling, staffing coverage, and service delivery for a remote, enterprise-wide operation. This role involves designing scalable operating models, standardizing procedures, and optimizing technology and workforce management to enhance efficiency and customer experience. The position requires leading teams, implementing AI and automation tools, and driving continuous improvement through data-driven performance metrics.
Headquarters
Sturgis, Michigan, United States
Company Size
501-1000 employees
Founded
2004
GT Independence is a technology-driven platform that enables self-direction in long-term care, allowing individuals to choose who provides their care and how they receive services. It streamlines care planning and coordination through tools like the Caregiver app and GT Portal. The company’s mission is to empower people to live life on their terms with flexible, person-centered care solutions. GT Independence positions itself as a consumer-focused partner offering accessible digital tools to simplify funding, scheduling, and care management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GT Independence.
GT Independence didn’t post a salary, so this is our estimate from similar listings.
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