Director, Customer Advocacy

GitLab Prospects(1 month ago)

RemoteFull TimeDirector$179,128 - $238,726 (estimated)Marketing

About this role

The Director, Customer Advocacy (EMEA) at GitLab will define and lead the strategy and execution of regional customer advocacy programs that turn successful customers into visible champions. Reporting into corporate marketing and global communications, the role focuses on aligning advocacy with EMEA sales priorities to drive pipeline, revenue, and trust. The position emphasizes elevating the voice of the customer across go-to-market motions and establishing measurable advocacy metrics in the first year.

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Required Skills

Customer Advocacy
Program Management
Stakeholder Management
Cross-Functional Collaboration
KPI Tracking
Executive Relations
Customer Engagement
Storytelling
Reference Management
Sales Alignment

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About GitLab Prospects

gitlab.com

This company offers an AI-powered DevSecOps platform that integrates security across the software development lifecycle, delivering automated SAST, SCA, secrets and configuration checks, and runtime protections. Its machine‑learning-driven risk prioritization and actionable remediation guidance reduce noise and help teams focus on the highest‑impact vulnerabilities. With native CI/CD and developer workflow integrations plus compliance reporting, the platform is built to help engineering and security teams shift security left and ship cloud‑native applications faster and safer.