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Director, Customer Experience at KPMG - ApplyBlast

Director, Customer Experience

KPMG

2 months ago

3.6 on Glassdoor

Singapore, Singapore, Singapore

Onsite

Full Time

Director

0 applicants

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About this role

The role leads and expands KPMG's Customer Experience and Marketing consulting practice in Singapore, overseeing large‑scale CX transformation, marketing strategy, and digital engagement programs for clients across Southeast Asia. It combines senior client‑facing responsibilities, practice leadership, and people management to drive growth and deliver high‑quality outcomes.

Responsibilities

Own and grow CX and Marketing consulting portfolio in Singapore
Lead complex multi‑workstream CX transformation and marketing engagements
Mentor and develop a team of consultants and managers

Skills

Qualifications

Bachelor's degreeMBA

About KPMG

kpmg.com

Headquarters

Canada

Company Size

10001+ employees

Founded

1987

View Profile

KPMG International is a global network of professional services firms that provides audit, tax and advisory services to businesses, governments and not‑for‑profits. Its member firms deliver industry‑focused capabilities including financial audit and assurance, tax and legal services, deal advisory, risk and regulatory compliance, and digital transformation and cybersecurity consulting. KPMG helps clients manage risk, improve performance and navigate complex transactions, sustainability goals and technology-driven change. The network combines local market presence with international resources across more than 140 countries.