Director, Customer Implementation & Training
Chartbeat, Inc.
About this role
Chartbeat Inc. seeks a Director of Customer Implementation & Training to oversee the technical services organization, ensuring effective onboarding, training, and support for its media analytics products. The role emphasizes leading teams, refining processes, and collaborating cross-functionally to enhance customer experience.
Skills
About Chartbeat, Inc.
chartbeat.comIndustries
Technology, Media, Consulting
Chartbeat is a real‑time analytics and audience engagement platform for media publishers, delivering instant insights into who’s on a site, what they’re reading, and how they’re engaging. It combines live dashboards, rich engagement metrics, and optimization tools (e.g., headline testing, content prioritization, and performance reports) to help editorial, product, and commercial teams maximize audience retention and revenue. Trusted by newsrooms and publishers, Chartbeat helps teams make data‑driven decisions about content strategy, distribution, and monetization.
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About Chartbeat, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Chartbeat, Inc..
Salary
$170k – $180k
per year