Director, Customer Onboarding
Kaseya Careers(11 days ago)
About this role
The Director of Digital Onboarding will lead and scale Kaseya’s digital onboarding and adoption experiences across its product portfolio, focusing on data-driven programs that accelerate time-to-value and improve product adoption. The role is based in Colombia and partners closely with Customer Success, Product, Engineering, and Go-To-Market teams to enhance the overall customer experience.
Required Skills
- Digital Onboarding
- Customer Success
- SaaS
- Digital Adoption
- WalkMe
- Whatfix
- Pendo
- Data Analysis
- CRM Integration
- Salesforce
+5 more
Qualifications
- Bachelor's Degree
- Advanced Degree Preferred
About Kaseya Careers
kaseya.comKaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.
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