Metacompliance
The Customer Success Manager will lead a technology-enabled, digital-first program to drive product adoption, satisfaction, and retention for SME customers of a cybersecurity awareness training platform. The role involves designing automated onboarding and engagement experiences, overseeing a team of SME Customer Success Managers, and collaborating with product, marketing, and support to improve customer outcomes.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2005
MetaCompliance is a SaaS provider focused on human risk management and security awareness, helping organizations reduce cyber risk caused by employees. Its all‑in‑one platform combines security awareness training, policy and compliance management, phishing simulation, and risk analytics with automated workflows to scale across the enterprise. Customers use MetaCompliance to educate staff, enforce policies, simulate threats, and measure human risk with actionable reporting. The company serves international organizations and emphasizes automation, integration, and measurable outcomes for security and compliance teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Metacompliance.
Metacompliance didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role