Director, Customer Operations
Spin Master
About this role
Director of Customer Operations leading regional customer operations channels to plan, coordinate, and control customer service and engagement activities. The role focuses on improving customer experience through process standardization, data quality, and cross-functional collaboration while driving growth and cost efficiencies. This leader partners with commercial and supply chain teams to enhance order execution and operational performance.
Skills
About Spin Master
spinmaster.comWelcome to our sandbox! As a multi-category children's entertainment company, Spin Master has been creating toys, games, entertainment and digital games for kids around the world since 1994, and we're recognized as a global growth leader within the industry.
Recent company news
PR NewswireSpin Master and Hidden Pigeon Company Extend #1 New York Times Bestselling Author and Illustrator Mo Willems' Classic Book Characters from the Page to Play with Co-Branded Toys and Digital Games
2 days ago
The Toy BookSpin Master and Hidden Pigeon Company Bring Mo Willems Characters to Toys and Games
1 day ago
Brands UntappedSpin Master teams with Hidden Pigeon Company to bring The Pigeon, Elephant & Piggle and more into toys
1 day ago
Trend HunterCo-Branded Toy Collections
1 day ago
Licensing.bizSpin Master collaborates with Hidden Pigeon Company
1 day ago
About Spin Master
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Spin Master.
Salary
$165k – $175k
per year
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