Director, Customer Service
Integra LifeSciences(1 month ago)
About this role
This role involves leading a team of customer service professionals to enhance operational effectiveness and improve patient outcomes in healthcare. The position focuses on process improvement, governance, and collaboration with stakeholders to optimize customer-facing operations within a contact center environment.
Required Skills
- Team Leadership
- Process Improvement
- Stakeholder Collaboration
- Operational Excellence
Qualifications
- Bachelor's degree in a relevant field such as Business Administration, Management, Finance, or a related discipline
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