Director, Customer Success & Delivery
ReSource Pro
About this role
The role of Director, Customer Success & Delivery at ReSource Pro involves overseeing end-to-end delivery operations, managing client accounts, and ensuring compliant, scalable solutions. The position requires partnering with cross-functional teams to drive operational performance, client relationships, and strategic initiatives within the insurance and technology services sectors.
Skills
Qualifications
About ReSource Pro
resourcepro.comReSource Pro is an insurance operations optimization and outsourcing partner serving carriers, MGAs, wholesalers, and retail agencies. They provide tailored BPO and BPM services combined with AI-driven automation, technology integration, and insurance consulting to streamline core operational and compliance workflows. Clients choose ReSource Pro for its deep insurance domain expertise and focus on delivering measurable efficiency and regulatory improvements without disrupting legacy systems.
About ReSource Pro
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for ReSource Pro.
Salary
$121k – $205k
per year