Director, Customer Success

Amwell

16 hours ago

3.0 on Glassdoor

Remote

Full Time

Senior

4 applicants

Apply to 100+ jobs

About this role

The Director of Customer Success at Amwell is a strategic leadership role responsible for driving adoption, value realization, and long-term partnerships with customers in the healthcare technology space. The role involves developing scalable success programs, building trusted relationships, and leading customer engagement and retention efforts.

Skills

Qualifications

BS in Business Administration, Economics, Finance or related field

About Amwell

amwell.com

Industries

Healthcare, Technology, Consulting

Amwell is a telehealth technology company that provides a secure, HIPAA‑compliant virtual care platform enabling payers, providers, employers and health systems to deliver care remotely. Its platform supports on‑demand and scheduled video visits, behavioral and specialty care, chronic disease management, remote patient monitoring, digital front‑door tools, clinician workflows and analytics. Amwell also offers integration, implementation and operational services to help partners scale telehealth programs across networks and populations. Customers rely on Amwell for enterprise‑grade security, interoperability and a partner‑led approach to expanding access, reducing costs and improving care delivery.