Director, Customer Technical Insights

AFB International(3 months ago)

HybridFull TimeDirector$143,890 - $190,459 (estimated)Customer Success

About this role

This senior leadership role heads the Customer Technical Insights function at AFB International, aligning technical expertise with regional business objectives to support pet food product and customer outcomes. The position works across global teams and externally to represent the company and advance its mission of improving pet food palatability.

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Required Skills

Data Analytics
AI Tools
Customer Partnerships
Customer Success
Product Development
Talent Development
Executive Presence
Leadership
Strategic Thinking
Problem Solving

+2 more

Qualifications

Master's Degree in Food Science
PhD Preferred
Alternative: Chemical or Food Engineering
10+ Years Technical Experience

About AFB International

afbinternational.com

We partner with pet food manufacturers to create better-tasting dog and cat foods, treats and supplements, meeting the specific needs of the pets and pet owners we all serve.

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