VP, Customer Success
Pindrop(1 day ago)
About this role
The Vice President, Customer Success at Pindrop is a senior executive leading the global customer success function and shaping customer-related strategy for enterprise clients. The role supports Pindrop’s mission in voice authentication and fraud/deepfake detection and partners with company leadership to align customer outcomes with corporate objectives.
Required Skills
- Customer Success
- Account Management
- Retention
- Team Leadership
- Executive Presence
- Strategic Planning
- Data Analysis
- Gainsight
- Salesforce
- AI Tooling
About Pindrop
pindrop.comPindrop is a security company that protects contact centers and virtual meeting platforms from voice fraud and deepfakes. It combines voice authentication, call‑risk scoring, device and audio forensics, and AI‑based deepfake detection to stop account takeover, scam calls, and other audio-based fraud. Pindrop’s enterprise solutions integrate with contact center and conferencing systems to deliver real‑time risk decisions, investigation tools, and compliance reporting. Organizations use Pindrop to preserve customer trust, reduce fraud losses, and protect business integrity.