VP, Customer Success
Pindrop
About this role
The Vice President, Customer Success at Pindrop is a senior executive leading the global customer success function and shaping customer-related strategy for enterprise clients. The role supports Pindrop’s mission in voice authentication and fraud/deepfake detection and partners with company leadership to align customer outcomes with corporate objectives.
Skills
About Pindrop
pindrop.comPindrop is a security company that protects contact centers and virtual meeting platforms from voice fraud and deepfakes. It combines voice authentication, call‑risk scoring, device and audio forensics, and AI‑based deepfake detection to stop account takeover, scam calls, and other audio-based fraud. Pindrop’s enterprise solutions integrate with contact center and conferencing systems to deliver real‑time risk decisions, investigation tools, and compliance reporting. Organizations use Pindrop to preserve customer trust, reduce fraud losses, and protect business integrity.
Recent company news
PindropPindrop’s Pulse for Meetings Named One of TIME’s Best Inventions of 2025
Nov 19, 2025
Georgia Tech News CenterWhen a Video Isn’t Real: Georgia Tech Alum Innovates Deepfake Detection for a New Era of Fraud
Oct 8, 2025
time.comPindrop Pulse for Meetings: The Best Inventions of 2025
Oct 9, 2025
GeekWireTech Moves: Seattle marketing vet lands at deepfake detection startup; Tanium names new CRO
Sep 9, 2025
Inc.comAI Has Supercharged Fraud. Here Are 4 Ways Business Leaders Can Protect Their Companies
1 month ago
About Pindrop
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Pindrop.
Salary
$210k – $260k
per year