Thunder
The Director of Delivery Excellence strengthens the consistency, quality, and scalability of professional services delivery across Salesforce, AWS, and other emerging technologies. This operational leader and delivery strategist acts as a catalyst for execution success by aligning strategic accounts, optimizing performance, and driving delivery excellence. The role defines and improves standards, governance, tools, and performance insights to enable exceptional client outcomes across the organization.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2020
Thunder is a boutique consulting partner specializing in AI-powered customer service and contact center solutions built on Salesforce and Amazon Connect. They design and deploy AI voice agents, Agentforce implementations, and multi-cloud integrations for 300+ enterprise clients across industries. Rated 4.9 stars on Salesforce AppExchange, Thunder combines GSI-level talent with flexible, modular delivery models.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Thunder.
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