Vertex Inc
The Director, Digital Customer Success Services leads the strategy, operating model, technology roadmap, and digital engagement ecosystem for scalable, data‑driven, AI‑powered customer success at Vertex. This role oversees the technology stack, community strategy, customer intelligence, and automation initiatives across the customer lifecycle, partnering with cross‑functional teams to drive transformation and improve outcomes.
Headquarters
King Of Prussia, Pennsylvania, United States
Company Size
1001-5000 employees
Founded
1978
Vertex is the leading and most-trusted provider of comprehensive, integrated tax technology solutions, having helped 10,000+ businesses since 1978.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vertex Inc.
6% below the average for this role
Vertex, Inc. (NASDAQ:VERX) Is About To Turn The Corner
Sep 22, 2025