Director, Digital Onboarding

Kaseya Careers(4 days ago)

Bogotá, ColombiaOnsiteFull TimeDirector$203,761 - $270,103 (estimated)Customer Success

About this role

The Director of Digital Onboarding at Kaseya will lead and scale digital onboarding and adoption experiences across the company’s SaaS product portfolio. The role focuses on building scalable, data-driven onboarding programs to accelerate time-to-value and improve overall customer adoption and experience.

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Required Skills

Digital Onboarding
Customer Success
SaaS
Leadership
Data Analysis
Adoption Platforms
CRM
Communication
Automation
KPI Tracking

Qualifications

Bachelor's Degree
Advanced Degree Preferred

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.