Shi International Ltd
The Digital Customer Success Manager drives customer adoption, engagement, and long-term success across SHI's digital commerce ecosystem, including SHI One and SHI.com. Serving as the primary digital point of contact, this role partners with internal teams to accelerate onboarding, increase platform adoption, and improve customer satisfaction. The position focuses on maximizing the value of digital capabilities while supporting strategic business objectives for an assigned customer portfolio.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Shi International Ltd.