Prudential Financial
The Director of Experience Design & Research leads a team focused on designing future-state customer journeys and driving continuous improvement through deep customer insights and research. This role partners with business stakeholders to reimagine value streams and deliver impactful, experience-led outcomes. The position requires expertise in journey mapping, UX research, and strategic storytelling to influence enterprise-level operating models.
Headquarters
Newark, New Jersey, United States
Company Size
10001+ employees
Founded
1875
Helping individuals and institutions improve their financial wellness through life & health insurance, retirement services, annuities and investment products.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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