Pansophic Learning

Director, Field Engineering

Pansophic Learning(1 month ago)

Parma, OH, Ohio, United StatesOnsiteFull TimeDirector$150,000 - $170,000Information Technology
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About this role

The Director of Field Engineering leads a team of field engineers, managers, and vendor partners to deliver an optimal support experience for IT end users across the organization. The role focuses on modernizing and improving operational processes, establishing policies and KPIs, and ensuring solutions meet security, portability, and performance standards. This position requires strong cross-functional collaboration and the ability to drive vendor accountability while supporting school and business initiatives.

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Required Skills

  • Field Engineering
  • Operations
  • Policy Development
  • KPI Monitoring
  • Process Improvement
  • Vendor Management
  • Documentation
  • Security Compliance
  • SLA Management
  • Third-Party

+6 more

Qualifications

  • Bachelor's Degree
  • FBI/BCI Background Check
Pansophic Learning

About Pansophic Learning

pansophiclearning.com

Pansophic Learning is an education-technology and instructional design firm that builds custom digital learning solutions for colleges, universities and corporate clients. They design and develop online courses, learning platforms, curriculum modernization, and implementation services—combining pedagogical expertise, multimedia design, and analytics to improve learner outcomes. Pansophic partners with institutions to scale programs and provide ongoing support, training, and technology integration. Clients hire them for tailored, research-informed programs that blend instructional design with practical deployment and measurement.

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