Director, Field Engineering

Pansophic Learning(1 month ago)

Parma, Ohio, United StatesOnsiteFull TimeDirector$150,000 - $170,000Information Technology

About this role

The Director of Field Engineering leads a team responsible for delivering an optimal support experience for IT end users across Pansophic Learning. This senior leadership role focuses on improving business processes and modernizing IT support approaches across multiple business verticals. The position provides the opportunity to influence strategy, collaborate with stakeholders, and drive continuous improvement in field services.

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Required Skills

Field Operations
Onsite Installation
Testing
Maintenance
Troubleshooting
Policy Development
KPI Monitoring
Process Improvement
Checklist Development
Efficiency Optimization

+16 more

Qualifications

Bachelor's Degree
FBI/BCI Background Check

About Pansophic Learning

pansophiclearning.com

Pansophic Learning is an education-technology and instructional design firm that builds custom digital learning solutions for colleges, universities and corporate clients. They design and develop online courses, learning platforms, curriculum modernization, and implementation services—combining pedagogical expertise, multimedia design, and analytics to improve learner outcomes. Pansophic partners with institutions to scale programs and provide ongoing support, training, and technology integration. Clients hire them for tailored, research-informed programs that blend instructional design with practical deployment and measurement.

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