Director, Fraud Analytics & Risk Management

The Director, Fraud Analytics & Risk Management leads Manulife Bank's fraud analytics and intelligence capabilities, leveraging advanced data analytics and customer risk modeling to proactively identify and mitigate fraud across all banking products and channels. This role is responsible for developing a data-driven fraud management ecosystem that delivers strong customer protection while enabling frictionless banking experiences. The position involves shaping the future state fraud capability through strategic leadership, team development, and cross-functional collaboration.